Welcome to the Hawthorn Football Club Careers page. 

Here at the Hawks, our purpose is to inspire the Hawthorn family while in pursuit of premiership success.

Our home 

Located at the transformational Kennedy Community Centre, one of the leading high-performance sports facilities in the country, Hawthorn’s state-of-the-art facility is not only the home of the club’s elite footballers but also its dedicated and experienced administration staff.

Our driven teams include specialists in finance, membership, commercial operations, digital media and community.

The Hawks also have an office in Launceston, which houses a driven team that run the operations and corporate sales for the area.

Our values 

We live by the values: Love Our Club, Play To Win and One For All. 

Love Our Club

  • Honour our past, celebrate our present and embrace the future 
  • Proud, passionate and committed 
  • Have a club-first mentality 

Play To Win 

  • Relentless in our drive for success 
  • Demonstrate a commitment to excellence 
  • Bold, dynamic and innovative in our actions 

One For All 

  • Inclusive and welcoming of all people 
  • Open, honest and respectful in our approach 
  • Collaborative with clear communication 

Our offer to you 

As a Hawthorn Football Club employee, you will work in a supportive, values driven and harmonious team. You will be challenged and provided with opportunities to learn new things, grow, and develop. Our initiatives which drive wellbeing, connection and performance include:

  • Access to gym facilities
  • Core Plus pilates studio and instructors
  • Summer Hours (Dec-Feb) with half day Friday’s 
  • Flexible work arrangements
  • Special offers and discounts through our Corporate Partners
  • Industry leading Parental Leave Policy
  • Professional development – in-house, external and overseas opportunities
  • Complimentary One Club memberships to enjoy Hawthorn games with family and friends

About us

Joining the Hawthorn Football Club represents a unique opportunity to work in a fast paced, elite sporting environment where you can be yourself and thrive.

Our Club’s values and One Club philosophy across our men’s and women’s football programs ensures that inclusion and diversity are at the core of all we do. You’ll thrive in an high performance environment that values excellence, wellbeing and a healthy balance between work and family life.

Our strategic priorities guide the Club to deliver long term objectives to continually grow, innovate and achieve on-field success. We are excited to be relocating soon to our new state of the art home Kennedy Community Centre in Dingley.

We are committed to creating a supportive environment in which people feel connected to our football club and to each other. Importantly we want to have fun!

Our available positions 

If you are interested in joining our family club, current vacancies will be listed below.

Membership & Ticketing Operations Lead
 
About the role
Reporting to the Head of Consumer Operations, this role manages the operations and servicing elements of the Membership and Ticketing departments. This role oversees the end-to-end delivery of the Club's membership fulfilment, daily operational processes and ticketing programs, further ensuring smooth ticketing operations to a seamless fan experience.
 
Key Accountabilities
  • Manage day-to-day membership operations, drive strategic initiatives and ensure the achievement of KPI targets.
  • Lead the end-to-end delivery of annual membership renewal campaigns, including database builds, segmentation and product setup within Archtics.
  • Oversee membership fulfilment operations, ensuring timely delivery, service excellence, alongside budget compliance.
  • Manage relationships with external vendors and stakeholders, overseeing data extraction, production schedules, proofing and delivery approvals.
  • Manage the Club's ticketing program across AFL and AFLW fixtures, finals campaigns and match-day membership operations to ensure a seamless fan experience.
  • Continuously improve operational workflows, CRM processes and database structures to drive efficiency and support targeted campaigns.
Our ideal candidate 
We are seeking a creative, dynamic and detail-oriented leader who thrives in a fast-paced operational environment. You will bring exceptional written and verbal communication skills, a collaborative approach to stakeholder engagement, and the ability to remain calm under pressure. As an inspiring manager, you will set clear expectations, drive team excellence and ensure precision across campaign delivery, ticketing, and database management.
 
You’ll Bring:
  • At least 3 years in a similar operations role, preferably within elite sport environment, with demonstrated experience leading, managing and developing a high-performing team.
  • Tertiary qualifications in Management, Business, Sports Management or a related discipline.
  • Experience overseeing complex ticketing operations and stadium execution for large-scale sporting or entertainment events.
  • Technical expertise working with the Archtics database system, alongside a strong background in CRM platforms.
  • A background in customer service delivery, high-level computer literacy, and advanced proficiency across the Microsoft Office suite.

Please submit your application including your resume and cover letter by Thursday 24th September 2026, via seek.

Hawthorn College of Sport 

Dreaming of a career in the sports industry? Hawthorn Football Club has partnered with leading training provider Box Hill Institute to give you the ultimate head start to your sports career.

Study the dual diploma - Diploma of Sport (SIS50321) and Diploma of Leadership and Management (BSB50420) with Box Hill Institute at Hawthorn College of Sport. Taught by Box Hill Institute’s sport experts, with support from Hawthorn Football Club staff and players, you’ll get the inside scoop on this fast-paced industry and gain a dual qualification to bolster your career prospects over a 12 month program.

Learn from the best, amongst the best, at the heart of the action.

CLICK HERE TO LEARN MORE